Contact Us

Customer Service
E-mail:
Phone:
1-888-5-CLARISONIC (1-888-525-2747)
Order Inquiries and Returns
E-mail:
orders@clarisonic.com
Phone:
1-888-5-CLARISONIC (1-888-525-2747)
Order online:
Shop now
Returns:
Call and we will send a pre-paid return label to you. Drop it off at any UPS drop-off location. Unfortunately, we cannot refund your original and return shipping charges.
International Shipping:
  • Orders from this site are shipped to U.S., Guam and Puerto Rico addresses only.
  • Online shopping is also available for customers in: United Kingdom & Japan.
  • In Canada please check our Store Locator, or call 1-888-525-2747 to place an order.
Payment Information:
  • Visa
  • Mastercard
  • American Express
  • Discover
Order Confirmation:
After you make a purchase, you will receive an E-mail confirmation containing your order number within a few hours.
Shipping Methods
Standard Shipping (No charge with online orders only):
Order by 10am Pacific Time for your order to arrive 5-7 business days from date of purchase.
2nd Day ($18.00):
Order by 10am Pacific Time for your order to arrive 2 business days from date of purchase.
Next Day ($32.00):
Order by 10am Pacific Time for your order to arrive 1 business day from date of purchase.
Standard Shipping for HI, AK, and Puerto Rico ($18.00):
Order by 10am Pacific Time for your order to arrive 5-7 business days from date of purchase.
2nd Day for HI, AK, Puerto Rico ($28.00):
Order by 10am Pacific Time for your order to arrive 2-3 business days from date of purchase.
Next Day for HI, AK, Puerto Rico ($38.00):
Order by 10am Pacific Time for your order to arrive 1-2 business days from date of purchase.
Standard Shipping for Guam ($38.00)
Order by 10am Pacific Time for your order to arrive 5-7 business days from date of purchase.
Exceptions:
  • Expedited orders (2nd Day and Next Day) shipping to Alaska, Hawaii, and Puerto Rico may require an additional business day to arrive.
  • Standard shipping at no charge is not available for Alaska, Hawaii, and Puerto Rico.
  • If you ship to a P.O. box, your item will be shipped via USPS, which does not provide shipment tracking. Overnight and expedited shipments cannot be sent to P.O. boxes.
  • Add 1 to 3 days of processing for personal engraving.
General Inquiries
E-mail:
info@clarisonic.com
Phone:
  • 425-283-5700 (in Washington state)
  • 1-888-5-CLARISONIC (1-888-525-2747)
Fax:
425-283-0710
Corporate Address:
Pacific Bioscience Laboratories, Inc. 13222 SE 30th Street #A1 Bellevue, WA 98005 USA
Media Inquiries
Contacts:
Danielle Rosen, Behrman Communications
E-mail:
Phone:
212-986-7000
Product Registration
Register Online:
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Phone:
1-888-5-CLARISONIC (1-888-525-2747)
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