Provide frontline communications with CLARISONIC customers via phone and email. Educate consumers on the clinical benefits of CLARISONIC; promote and sell CLARISONIC products to target customers.
REPORTING - Reports to the Inside Sales & Service Manager.
DUTIES AND RESPONSIBILITIES
Support end user customers with any and all service-related issues.
Participate in tradeshows and retail events as needed.
Beauty Industry Experience a plus.
Outstanding customer service skills.
Minimum 1 year customer service experience, preferably with skin care professionals.
Self-motivated, directed, and possess excellent organization, communication (verbal and written), interpersonal and negotiation skills. Interface effectively with all levels in the organization, and excel in a team-oriented environment.
Able to manage multiple projects, work effectively in a changing environment and meet ongoing and overlapping deadlines.
Proficient with Microsoft applications, including Excel, Word, Access, and PowerPoint, and with customer relationship management databases.
Proven ability to work with confidential and proprietary information and data.